Racquet Club Sentul

Venue Rules

1) Booking & Check-In • All court bookings must be made through the AYO! app. • Players are advised to arrive at least 10 minutes before their session. • Late arrivals will not receive time extensions. 2) Court Usage • Court access is strictly for confirmed bookings only. • Maximum players per court must follow the sport format (e.g., 4 players for padel doubles). • Coaching or commercial activities require prior approval from management. 3) Attire & Equipment • Proper sports attire and non-marking court shoes are required. • Only approved racquets and balls are allowed on court. • Barefoot play or inappropriate footwear is not permitted. 4) Safety & Conduct • Players must warm up responsibly and play with sportsmanship. • Abusive language, aggressive behavior, or unsportsmanlike conduct will not be tolerated. • Follow all safety instructions from staff at all times. 5) Food & Beverages • Outside food and drinks are not allowed inside the court area. • Glass containers are strictly prohibited on court. 6) Facilities & Property • Please respect club facilities and equipment. • Any damage caused by users may be subject to repair or replacement charges. • Personal belongings are the responsibility of each guest. 7) Cancellations & No-Show Policy • Cancellation policies follow AYO! platform terms. • No-shows may be charged according to booking terms. 8) Photography & Media • By entering the venue, guests may be photographed or recorded for promotional purposes. • Please inform staff if you prefer not to be featured. 9) Club Discretion • Racquet Club Sentul reserves the right to refuse entry or terminate court usage for violation of venue rules. • Management decisions are final.